BMW 3 Owners & Service Manuals

BMW 3: BMW Teleservices


Teleservices are services that help to maintain vehicle mobility.

General information

The offering depends on the equipment version of the vehicle and the country-specific variant.

For further information on the available services, the vehicle manufacturer recommends contacting a service center or the hotline/customer support.

Teleservices can comprise the following services:

  • Service Request.
  • Teleservice Report.
  • Teleservice Battery Guard.
  • Your dealer's service center.
  • Roadside Assistance, see Owner's Manual for the vehicle.
  • BMW Accident Assistance, see Owner's Manual for the vehicle.


  • Active ConnectedDrive contract, equipment with intelligent emergency call or BMW ConnectedDrive services.
  • Cellular network reception.
  • Standby state is switched on.
  • "Agree and activate all"
  • Consent for the data transfer completed in the data protection menu.

Service Request

Automatic Service Request

The Teleservice data on the vehicle's service requirements is sent automatically to the service center by BMW prior to the service deadline. If possible, the service center will contact you to arrange a service appointment.

This way, the dealer's service center can plan the necessary work in advance. This shortens the duration of the service appointment.

Manual Service Request


Using a manually initiated Service Request, data on the vehicle's service requirements is directly sent by BMW to the service center. If possible, the service center will contact you to arrange a service appointment.

General information

A Service Request can also be started via a Check Control message, see Owner's Manual for the vehicle.

Starting a Service Request

1. "APPS".

2. "Installed apps".

3. "Your service center".

4. "Call for service request".


     Teleservice Report

    Concept Transmits technical data that is evaluated for the ongoing development of BMW products from the vehicle to BMW in regular intervals, if needed. General information The Teleservice Report is fr

     ConnectedDrive Services

    Functional requirements Subscription to the optional Convenience Plan. The date setting on the Control Display is current, see Owner's Manual for the vehicle. Cellular network reception must be

     Vehicle apps

    Concept BMW ConnectedDrive Services offer the option to display information regarding the weather or sports, for example, on the Control Display using apps and other functions. Display BMW ConnectedDr


     System limits

    Safety information Warning The system is designed to operate in certain conditions and circumstances. Due to conditions or other factors, the system may not respond. There may be a risk of accident or risk of damage to property. Actively intervene as warranted. Refer to the information in this Own


    BMW maintenance system The maintenance system indicates required maintenance measures, and thereby provides support in maintaining road safety and the operational reliability of the vehicle. In some cases, scopes and intervals of the maintenance system may vary according to the country version. Rep

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