BMW 3 Owners & Service Manuals

BMW 3: BMW Roadside Assistance

Concept

Contact the BMW Group Roadside Assistance if assistance is needed in the event of a breakdown.

General information

In the event of a breakdown, data on the vehicle's condition is transmitted to the BMW Roadside Assistance.

There are various ways of contacting BMW Roadside Assistance.

  • Via a Check Control message.
  • Calling with a mobile phone.
  • Via the BMW Connected app.

Functional requirements

  • Active ConnectedDrive contract, equipment with intelligent emergency call or BMW ConnectedDrive services.
  • Cellular network reception.
  • Standby state is switched on.

Starting manually

If the vehicle is equipped with Teleservices, support is offered through Teleservice Diagnosis.

Via iDrive:

1. "APPS".

2. "Installed apps".

3. "BMW Assist".

4. If necessary, "BMW Roadside Assistance".

A voice connection is established.

Teleservice Diagnosis

Teleservice Diagnosis enables the wireless transmission of detailed vehicle data that is important for vehicle diagnosis. This data is transmitted automatically. It may be necessary to approve this on the Control Display.

Teleservice Help

Depending on the country, Teleservice Help enables an in-depth diagnosis of the vehicle by BMW Roadside Assistance via wireless transmission.

You can launch Teleservice Help by requesting it through BMW Roadside Assistance.

1. Park the vehicle in a safe place.

2. Set the parking brake.

3. Control Display is switched on.

4. Confirm Teleservice Help.

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