BMW 3 Owners & Service Manuals

BMW 3: BMW Roadside Assistance

Concept

Contact the BMW Group Roadside Assistance if assistance is needed in the event of a breakdown.

General information

In the event of a breakdown, data on the vehicle's condition is transmitted to the BMW Roadside Assistance.

There are various ways of contacting BMW Roadside Assistance.

  • Via a Check Control message.
  • Calling with a mobile phone.
  • Via the BMW Connected app.

Functional requirements

  • Active ConnectedDrive contract, equipment with intelligent emergency call or BMW ConnectedDrive services.
  • Cellular network reception.
  • Standby state is switched on.

Starting manually

If the vehicle is equipped with Teleservices, support is offered through Teleservice Diagnosis.

Via iDrive:

1. "APPS".

2. "Installed apps".

3. "BMW Assist".

4. If necessary, "BMW Roadside Assistance".

A voice connection is established.

Teleservice Diagnosis

Teleservice Diagnosis enables the wireless transmission of detailed vehicle data that is important for vehicle diagnosis. This data is transmitted automatically. It may be necessary to approve this on the Control Display.

Teleservice Help

Depending on the country, Teleservice Help enables an in-depth diagnosis of the vehicle by BMW Roadside Assistance via wireless transmission.

You can launch Teleservice Help by requesting it through BMW Roadside Assistance.

1. Park the vehicle in a safe place.

2. Set the parking brake.

3. Control Display is switched on.

4. Confirm Teleservice Help.

    READ NEXT:

     BMW Accident Assistance

    Concept BMW Group Accident Assistance can be contacted if assistance is needed in the event of an accident. General information If the vehicle sensors detect a minor to moderately severe accident, whi

     Emergency Request

    Intelligent emergency call Concept In case of an emergency, an Emergency Request can be triggered automatically by the system or manually. General information Only press the SOS button in an emergency

     Jump-starting

    General information If the battery is discharged, the engine can be started using the battery of another vehicle and two jumper cables. Only use jumper cables with fully insulated clamp handles. Safet

    SEE MORE:

     Opening the trunk lid

    General information If you open the trunk lid via Comfort Access, locked doors will not be unlocked. To avoid locking the vehicle key in the vehicle, do not place the vehicle key in the cargo area. Safety information Warning Body parts can be jammed when operating the trunk lid. There is a risk of

     Tow-starting and towing

    Safety information Warning Due to system limits, individual functions can malfunction during tow-starting/towing with the Intelligent Safety systems activated. There is a risk of accident. Switch all Intelligent Safety systems off prior to tow-starting/towing. Steptronic transmission: transporting

    © 2019-2026 Copyright www.bmw3g20.com