BMW 3 Owners & Service Manuals

BMW 3: BMW Intelligent Personal Assistant

BMW 3 Series G20 (2018-2023) Owners Manual / iDrive / BMW Intelligent Personal Assistant


BMW Intelligent Personal Assistant is the personal assistant that expands the voice activation function to include additional functions that improve interaction in the vehicle.

General information

BMW Intelligent Personal Assistant is available depending on the national-market version. The use of the personal assistant is based on voice operation. The voice operation is enhanced with personal recommendations and messages, automation of routines and intelligent functions.

The personal assistant is connected to other digital services such as the Concierge service and is continually being developed. The full scope requires an active driver profile.

The BMW Intelligent Personal Assistant is available in two variants:

  • Basis: always available. The variant is linked to a vehicle and cannot be personalized. Not all described functions are available to the full extent.
  • Personalized: can be purchased from the ConnectedDrive Store. The variant can be used and personalized in different vehicles.

    All described functions are available to the full extent.

Functional requirement

The driver's profile is activated.

Activate the following settings to access the full range of functions:

  • "Online speech processing".
  • "Synchronize driver profile" under "Personalization" in the data protection menu.
  • All settings under "BMW ConnectedDrive" in the data protection menu.

Example for function

1. Say the wake word ›Hello BMW‹ or a personal wake word.

2. ›Is my engine oil level still OK?‹ The personal assistant provides information about the engine oil level.


Situational adaptation

General information

Depending on the situation, different conditions can be activated.


1. "APPS".

2. "BMW Intelligent Personal Assistant".

3. Select the desired setting.

Automating routines

General information

The personal assistant can learn routines, e.g., the automatic activation of the heated steering wheel from a specific external temperature.

Rules are created for this purpose, which can be activated and deactivated at any time.

Creating a rule

1. "APPS".

2. "BMW Intelligent Personal Assistant".

3. Select the desired setting.


Caring Car

General information

Different vehicle functions in the car's interior are harmonized in a short-term program. A program takes 3 minutes.


1. "CAR".

2. "Caring Car".

3. Select the desired channel.

The program can be stopped prematurely: "End program"

Owner's Manual via voice operation


You can ask simple questions about vehicle functions and the operation of the vehicle.

General information

The voice control system and the feedback it provides are not a substitute for the printed or Integrated Owner's Manual. The voice recognition and quality of the feedback may vary.

The system supports questions that begin with How or What.

Example for function

1. Press the button on the steering wheel.

2. ›How can the passenger airbag be deactivated‹

The voice activation system returns a feedback.

When stationary, the section of the integrated Owner's Manual is displayed on the Control Display.


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